Technical Support, KVM, USB, DVI, RGB, CATx, Analogue, kvm extender, kvm extenders, usb extenders, usb extender, video, dvi to rgb converter, dvi to rgb converters, video and usb extender, video and usb extenders, video splitters, video converters, audio video extenders


       


Technical Support

To view or download technical and general product information about our Keyboard, Video, Mouse (KVM) and USB Extender products, please select your product from the list below.


If you have any problems or questions, please contact your local dealer for initial technical support.

Scene Double is known for the high standard of its technical support, often provided directly by the product designers.
To enable us to provide effective support, please make a note of the following information before you call:

If you need to return a unit for repair, please package carefully, preferably using the original box. Include everything you received with the unit, together with full return address and contact details.

Please send your repair/returns to us at the following address:

Scene Double Returns
Scene Double Ltd
(c/o Printed Systems Ltd)
6 Eastman Way
Stevenage Business park
Pin Green
Stevenage, Herts
SG1 4SU
United KIngdom


Standard Warranty

Our standard warranty is 12 months RTB.

Returns for Credit

If you have been authorized to return a unit for credit, please package carefully, using the original box. Include everything you received with the unit. Once the product is received, and the condition is 'as new', your account will be credited as soon as possible. If any damage has occurred to the unit(s), a charge may be incurred. Courier charges relating to evaluation units will not be credited.